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FAQs
Frequently Asked Questions
What virtual business support services do you offer?
The Kortley Group provides a range of virtual business support services, including administrative assistance, email management, calendar scheduling, and document preparation. We aim to streamline your operations and free up your time to focus on core business activities.
Our services can also be tailored to your needs, contact us to discuss your business requirements.
How do your project management services work?
Our project management services are designed to ensure your projects are completed on time and within budget. We use industry-standard methodologies, such as Agile and PRINCE2, to plan, execute, and monitor projects effectively. We handle everything from project initiation to closure, providing regular updates and reports.
Can you assist with remote team management?
Absolutely! We specialize in managing remote teams by implementing effective communication strategies and leveraging collaboration tools to ensure seamless operations, no matter where your team members are located.
How do you ensure the security and confidentiality of client information?
We prioritize the security and confidentiality of your information by using secure communication channels and adhering to strict data protection policies. Your trust is paramount to us.
Are your services available to international clients?
Yes, all our services are available to clients worldwide. We adapt to different time zones and communication preferences to provide the best possible service.
What tools do you use to deliver your services?
We utilize a variety of tools, including Google Workspace, Trello, and Microsoft Teams, to ensure efficient and effective service delivery. These tools help us manage tasks, collaborate with clients, and maintain clear communication.
How do you screen potential tenants?
Our tenant screening process includes a comprehensive background security check. We also take a security deposit from the guests on their bookings.
How do you handle property maintenance?
We have a network of trusted contractors and service providers who respond promptly to maintenance requests. Whether it’s a minor repair or an emergency situation, we ensure that all issues are resolved quickly
Does my property need to be furnished?
Not a problem at all, we offer interior design services. Our expert design team will insure your property is not only functional but also beautifully presented.
Can i still use my property for personal stays?
Certainly, you are free to block off your bookings calendar for personal use, we ask that you give us early notice so that we can direct any guest inquiries appropriately